Cookie Policy and Data Processing Information
Introduction to Our Cookie Policy
This policy explains how Sorinavoltex uses cookies and similar technologies to enhance your experience, provide personalized service, and improve our financial planning platform functionality.
Last updated: August 5, 2025
What Are Cookies
Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, login status, and other information to improve your browsing experience.
We use cookies to maintain your session security, remember your preferences, and provide relevant financial planning resources based on your interests.
Types of Cookies We Use
We categorize our cookies into four main types based on their function and purpose:
Essential Cookies
Required for basic website functionality, security, and subscription service access
Duration: Session cookies and up to 1 year
Functional Cookies
Enhance user experience by remembering preferences and personalizing content
Duration: Up to 2 years
Analytics Cookies
Help us understand how visitors use our site to improve service quality
Duration: Up to 24 months
Marketing Cookies
Enable personalized marketing and relevant financial planning content delivery
Duration: Up to 18 months
How We Use Cookies
Our cookies serve several important purposes to enhance your financial planning experience:
- Maintain secure login sessions for subscription access
- Remember your consultation scheduling preferences and time zone
- Personalize content based on your financial planning interests
- Track website performance and identify areas for improvement
- Provide relevant financial planning resources and recommendations
Third-Party Cookies
We may use third-party services that set their own cookies for analytics, payment processing, and enhanced functionality. These partners follow their own privacy policies.
You can control third-party cookies through your browser settings or by opting out directly with the respective service providers.
Your Privacy Rights and Choices
We respect your privacy rights and provide multiple options for managing cookies and data processing:
European Union Rights (GDPR)
If you are located in the EU, you have the following rights regarding cookies and data processing:
- Right to access your personal data and cookie information
- Right to request deletion of unnecessary cookies and data
- Right to restrict processing for marketing purposes
- Right to data portability for your consultation records
California Rights (CCPA)
California residents have additional privacy rights under state law:
- Right to know what personal information is collected through cookies
- Right to delete personal information stored via cookies
- Right to opt-out of sale of personal information
Brazil Rights (LGPD)
Brazilian users have rights under the Lei Geral de Proteção de Dados:
- Right to confirmation of personal data processing through cookies
- Right to access and portability of cookie-collected data
- Right to request deletion of unnecessary cookie data
Managing Your Cookie Preferences
You have several options for controlling how cookies are used on your device:
Browser Settings
All modern browsers allow you to control cookie settings through their privacy or security options:
- Chrome: Settings > Privacy and Security > Site Settings > Cookies
- Firefox: Options > Privacy & Security > Enhanced Tracking Protection
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions > Manage Cookies
Disabling essential cookies may limit your ability to access certain subscription features and consultation scheduling tools.
Do Not Track Signals
We respect Do Not Track browser settings and will limit non-essential cookie usage when these signals are detected.
Detailed Cookie Information
Below is a comprehensive list of cookies used on our website:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_auth | Essential | Maintains secure login session for subscription access | Session only |
| user_preferences | Functional | Remembers consultation scheduling and communication preferences | 1 year |
| analytics_visitor | Analytics | Tracks website usage patterns for service improvement | 2 years |
Changes to This Cookie Policy
We may update this cookie policy periodically to reflect changes in technology, regulations, or our service offerings. Continued use of our website constitutes acceptance of updated policies.
Contact Information
For questions about our cookie policy or to exercise your privacy rights, contact us at info@sorinavoltex.com or +60 12 320 2238.
Sorinavoltex
Level 21, Menara Darussalam, Jalan Sultan Ismail, 50250 Kuala Lumpur
Email: info@sorinavoltex.com
Phone: +60 12 320 2238
Last Updated: August 5, 2025